Before you start
- The questionnaire is complete. On the Forms page, each questionnaire under Questionnaires should show 100%. Inside a questionnaire, every section in the left panel has a green check. To find what’s missing, click the eye button in the left panel (Show Only Incomplete Questions).
- The case has a representative. Autofill puts the representative’s details on the forms, for example on IMM 5476 (Use of a Representative). If you don’t pick one for the case, VisaFlo uses your firm’s default representative. With neither, autofill is blocked. An admin adds representatives and sets the default in Settings > Autofill Settings, under Representative Information.
- Your plan includes autofill. If it doesn’t, the autofill button is greyed out. Hover over it to see “Your current plan does not include this feature.”
Open the case’s forms
- Open the case and click View Forms. The Forms page opens.
- Under Representative & Contact Details, check the representative. If you see Select a representative to enable autofill., click Edit, pick a representative, and click Save.
- Under Questionnaires, check that each person’s progress shows 100%. To go through the answers, click Open.
Activate autofill for the case
You do this once per case.- In the left panel, click Activate Autofill.
- Read the note and click Activate. Activating counts as one autofill usage against your plan. If your plan’s quota is already used up, it’s charged as an additional autofill. After that, autofill for this case is unlimited.
- You see Autofill activated for this case. The button changes to PDF Autofill. On the case page, the Autofilled field now shows the date and time you activated.
Generate the PDF forms
- Click PDF Autofill.
- The dialog says Generate autofilled PDF forms for this case. Click Start PDF Autofill.
- The dialog now says Your autofilled PDF forms are being generated. VisaFlo fills the forms on its servers, so you can close the dialog and keep working. To go straight to the forms, click View Files.
If the questionnaire isn’t complete, the dialog says The questionnaire is not complete. and the button reads Autofill Anyway. Finish the questionnaire first. Otherwise the forms come out with gaps.
Find the generated forms
- On the case’s Files tab, open All files.
- Open the folder whose name starts with IMMs_ followed by the date and time of the run, for example
IMMs_20260929_163342. Double-click it, or open its menu (…) and choose Open. - The forms are inside. They’re named with your firm’s Autofilled Form Naming Option. The default is
<Case Type> - <Form Name> - <Applicant Name>.pdf, for exampleStudy Permit - IMM1294E - Raghunathan Priya.pdf.
Which forms a Study Permit run makes
For a Study Permit applicant, VisaFlo fills:- IMM 1294, Application for Study Permit Made Outside of Canada
- IMM 5257 Schedule 1, Application for Temporary Residence
- IMM 5476, Use of a Representative
- IMM 5645, Family Information
- PDF Form Autofill Language: English or French forms.
- Family Information Form Generation: IMM 5645, IMM 5707, or Both.
- Generate PDFs for Rep PR Portal forms: for permanent residence cases, IMM 0008, IMM 5406, IMM 5669 and IMM 5562 are normally completed in the Rep PR Portal, so VisaFlo doesn’t make their PDFs unless you turn this on. See Auto-fill Rep PR Portal.
Schedule A for eligible open work permits
For a work permit or a work permit extension, VisaFlo adds IMM 5669 (Schedule A) when all of these are true:- The applicant is 18 or older.
- The permit type is Open Work Permit.
- The answer to Is this open work permit based on a spousal/partner sponsorship application for permanent residence (spouse or common-law partner in Canada class / family class)? is Yes.
Check each form against the questionnaire
- In the IMMs folder, double-click a form, or open its menu (…) and choose View.
- The preview shows a yellow note: XFA Form Detected. IRCC forms are XFA forms, so the preview may not show every field correctly. For the final check, click Download and open the form in Adobe Acrobat.
- Compare the form with the questionnaire and the client’s documents. Check names, dates of birth, passport and document numbers, addresses, family members, travel and work history, and any answer that needs your judgment.
- If something is wrong, fix it in the questionnaire, then click PDF Autofill again. Don’t fix only the PDF, or the next run brings the mistake back.
Online portal case types
Some case types are submitted in an online portal, for example Express Entry or permanent residence sponsorship. For these, activating autofill also turns on online autofill. An Online Autofill card appears under PDF Autofill and shows when the case last synced to the VisaFlo extension. Click How to use? for the steps, or see Autofill with Extension.Troubleshooting
The autofill button is greyed out.- If you see Select a representative on the Forms page first., go back to the Forms page and pick a representative under Representative & Contact Details.
- If hovering shows “Your current plan does not include this feature.”, your plan doesn’t include autofill. Check Settings > Subscription.
- PDF Autofill waits for your changes to save. Wait until the questionnaire stops showing Unsaved changes or Saving…, then try again.