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Select the files

Open the case and select Files (and All files, if the case shows a Checklist / All files switch). Select two or more PDF, JPEG, or PNG files, not folders, then choose Merge from the bulk actions. Review the selection carefully: the merged document follows the order shown in the merge dialog. Case file manager

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Name and create the merged document

Set a clear file name. Drag the selected files into the right order before choosing Merge Files. Fillable IRCC forms (XFA PDFs) can’t be merged: the dialog lists them and Merge Files stays off. Choose Cancel, untick those files, and select Merge again. Merging also rewrites the pages, so digital signatures in the source PDFs don’t carry over; keep signed agreements as separate files. VisaFlo creates the merged document in the case files; the source files remain available unless you remove them separately.

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Review before use

Open the merged PDF and check page order, readability, and all expected pages. Photos taken on a phone can come out sideways, so check that every page is the right way up. This is especially important for forms, attachments, and documents with signatures.

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Troubleshooting

Merge works with PDF, JPEG, and PNG files. Merge appears once two or more files, and no folders, are selected. If a file can’t be merged, an error names it and the dialog stays open: choose Cancel, untick that file, and select Merge again. Wait for any file that is still uploading. Do not use a merged copy in a submission until it has been reviewed.