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New

Consultation booking

Firms can configure a consultation workflow that helps turn an enquiry into a scheduled next step. Read about consultations and lead intake.

Invoice and task reminders

VisaFlo expanded reminder workflows for invoices and assigned work, helping teams make time-sensitive follow-ups visible.

Verified sender identities and email templates

Teams can set up verified email senders and use richer reusable email templates, including case-specific links where appropriate. Read the email setup guides.

AI-assisted document validation controls

Firms can configure AI validation requirements for custom document upload fields, with staff review remaining part of the workflow.

Improved

  • Questionnaire performance and save feedback were improved for longer client forms.
  • Client and case selection are clearer when opening a new case from an existing client.
  • Questionnaire logs and email recipient suggestions provide more useful context during follow-up.