> ## Documentation Index
> Fetch the complete documentation index at: https://visaflo.ca/knowledge-base/llms.txt
> Use this file to discover all available pages before exploring further.

# Pay a Bill from Trust

> Record money leaving trust to pay a third party — a government fee or a disbursement — on the client's behalf.

Use **Pay a bill** to record money leaving trust to pay someone on the client's behalf — for example a government filing fee or a disbursement. This is a *disbursement* in trust-accounting terms.

<Info>
  VisaFlo **records** the movement in the ledger — it does not send the money. Use it after (or as) you make the real payment from the trust bank account.
</Info>

## Open the form

1. Open **Trust Accounting → Transactions** and press **Record**.
2. Choose **Pay a bill for the client**.

## Fill in the payment

<img src="https://mintcdn.com/visa-flo/mUBNIv2HRF3apjTv/knowledge-base/images/docs-captures/trust-accounting/31-disbursement-dialog.png?fit=max&auto=format&n=mUBNIv2HRF3apjTv&q=85&s=f33a12ee2a1941603b90518885b20c7a" alt="Pay a bill dialog with account, client, amount, method, and payee fields" width="1100" height="618" data-path="knowledge-base/images/docs-captures/trust-accounting/31-disbursement-dialog.png" />

1. **Trust account** — the account the money leaves.
2. **Client** — whose trust money is being spent.
3. **Amount** and **Date**.
4. **Method** — the actual payment rail used to move money out of trust (e.g. cheque, EFT).
5. **Payee name** and **Payee type** — who received the money.
6. **Memo** — an optional note for your records.

Press **Record**. The client's trust balance goes down by the amount.

<Warning>
  You can only spend what the client holds. If the amount is more than that client's trust balance, the payment is refused (**Insufficient funds**) — trust money can never be borrowed from another client.
</Warning>

## Fixing a mistake

You never edit or delete a recorded payment. Open the transaction's actions menu and **void** it — VisaFlo posts an equal, opposite entry so both stay on the record. You can't void a payment that falls in a month you've already reconciled (that period is locked); post a correcting entry in the current open month instead.

## Troubleshooting

* **"Insufficient funds"** — the client's trust balance is lower than the amount. Check the client's ledger before paying.
* **Payment is in a locked period** — you're recording into a month that's already been reconciled. Use the current open month.
* **A lawyer EFT asks for a requisition** — LSO/LSBC EFT disbursements require an approved requisition; provide it before recording.
