> ## Documentation Index > Fetch the complete documentation index at: https://visaflo.ca/knowledge-base/llms.txt > Use this file to discover all available pages before exploring further. # Comments > Request questionnaire corrections in context while keeping internal case strategy separate from client-facing feedback. ## Leave feedback on questionnaire work The staff questionnaire workspace, used to review answers and request a focused correction. Use the field or section feedback controls when a response needs clarification or correction. Make the request specific: name the document or fact that is missing, explain what is needed, and avoid putting sensitive internal strategy in client-facing feedback. ## Choose the right communication channel * Use internal case notes for staff-only context and strategy. * Use questionnaire feedback or a request-change workflow for information the client must act on. * Use portal notifications for broader case updates that the client should see outside the questionnaire. ## Write actionable requests 1. Refer to the exact question or document. 2. State what is incomplete or inconsistent. 3. Say what evidence or answer is required. 4. Review the client-facing wording before sending. ## Troubleshooting If the client says they did not receive a notification, first confirm that the feedback was sent through a client-facing workflow rather than saved as an internal note. Then confirm the client's email and invitation access.